Customer Support

Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A popup will open. It contains thorough info about all the operations that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of educational video clips explaining how to work with our hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, explore our comprehensive Frequently Asked Questions database, which covers questions asked by real people and offers real solutions. We periodically update our Frequently Asked Questions section with new articles in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our fantastic team of support engineers available 24-7-365 and eager to help you with any issue. Each trouble ticket you submit will be replied to within 1 hour (the average ticket response time being just 20 minutes), so you will not have to wait a long time to receive an answer to your question.